This product has been exchanged for a new or refurbished product. My C printer receives print jobs says it is printing but then says there is a print error The printer is connected to the router. If the product is servicing the print cartridges or is otherwise engaged in a task, the paper stop inside the product might not be in place. Please try again shortly. Europe, Middle East, Africa. From the Information and Settings drop-down menu, click Setup Assistant. The printer software must be installed, and the printer must be connected to the wireless network to change the connection type with Bonjour.

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Click the Windows iconclick All Programsclick HPclick the folder for your printer, and then click the icon for your printer. Europe, Hhp East, Africa. Additionally, HP recommends that you use this installation method in the following cases:.

Prepare for installation You must have the following items before you install the printer on the wireless network:. Please verify your product is powered on and connected, ho try again in a few minutes. Thank you for your help I had tried most of them before I asked for help and I have not managed to solve my problems as the printer is well out of guarantee I would need to pay for HP help and I think it would be more sense to buy a new printer.


Do not windowe ink nozzles or copper-colored contacts.

How does HP install software and gather data? Sign in to the Mac as the current admin user. HP recommends using a USB cable less than or equal to 3 m 10 feet photosmqrt length to minimize injected noise due to potential high electromagnetic fields.

The product must be turned on before you can insert the cartridges. This page requires Javascript.

Photlsmart name of your printer displays. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

HP Photosmart C, C All-in-One Printers – Wireless Printer Setup | HP® Customer Support

Scan specifications Image editor included. When the product is turned on, the carriage is on the right side. Is my Windows version bit or bit?

This topic has been locked due to inactivity for a long period of time. Macintosh windosw requirements Component. This site in other languages x. Operating System – Windows 7, Windows 8, Windows 8. By completing and submitting this form you consent to the use of your data in accordance photosmaft HP’s Privacy statement.

HP Customer Support – Software and Driver Downloads

Click the Allow user to administer this computer check box, next to the user’s name to allow admin privileges. Decide how to install the software Review the following sections, and then decide how to install the software.


Setting up the All-in-One Follow these steps in order. Available USB port Wireless Thanks for marking this as the answer. When prompted, connect the USB cable to the printer to complete the printer’s connection to the wireless network.

Click here and download the driver. Right-click the Start button or the lower left corner of the screen, and then click Search.

If you previously installed the software for a USB connection photosjart now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue. This page requires Javascript.

Printer Specifications for HP Photosmart C4380 All-in-One Printer Series

See your browser’s documentation for specific instructions. This tool applies to Microsoft Windows PC’s only. HP has good documentation and forums which might be able to help.