If you have a question create a new topic by clicking here and select the appropriate board. Is my Windows version bit or bit? Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Keep me posted for any questions. If scan to email shortcuts display , continue to the next step.

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Please try again shortly. We were unable to find any drivers for your product.

How does HP install software and gather data? Scan to email works best when a local email clientsuch as Apple Mail ma, is installed and set up on the computer.

I can only find the Firmware version information. The HP software required for Scan to Computer could not be located on this computer. Select “Don’t Save” to get rid of the window. Click the Format menu, and then select PDF. I tried them and the printer was discoverable however is set it up as a scanner not a printer. Press the Scan button or icon on the printer control panel to scan. Didn’t find what you were looking for?


Photosmart D/Mac Sierra – HP Support Community –

Some Web-enabled HP printers have a Scan mca Email app in the Apps menu that sends emails from the printer using your printer’s ePrint email address. How do I csan scan quality, color, and other settings? Select your printer name from the Scanner drop down menu. If you do not meet these requirements, you can manually attach the file to an email message by saving the scan to a folder on the computer. Europe, Middle East, Africa.

Photosmart d won’t scan with Mac OS X – HP Support Community –

Javascript is disabled in this browser. If you have a question, please create a new topic by clicking here. How do I perform a first-time scanner setup? Click Sendand then select Folder. Ensure your device is powered on, check the connection, and r110 your network is functioning properly.

HP Customer Support – Software and Driver Downloads

Turning the devices off and on again can restore the connection between the printer and the Mac. This product has been exchanged for a new or refurbished product.


Click Send in the bottom right corner of the window, and then click Folder. HP has scanned your product but currently has no suggestions for driver updates. An older version of HP Easy Scan is installed: By using this site, you accept up Terms of Use and Rules of Participation.

HP Printers – How to Scan (Mac)

HP Download and Install Assistant. Product has been exchanged: Hi, Thanks for using the HP Forums.

Europe, Middle East, Africa. After setting up the IP printer I opened the printer utility and went to applications. Updates on MAC are up to date.

Message 7 of 7. Please verify your product is powered on and connected, then try again in a few minutes.